Frequently Asked Question
Where are Radiance Rituals products made?
All our products are carefully sourced and crafted using high-quality, natural ingredients. We partner with trusted suppliers to ensure everything meets our clean beauty and ethical standards.
Are your products cruelty-free and vegan?
Yes. Every Radiance Rituals product is cruelty-free and made without animal testing. Many of our products are also vegan-friendly, formulated with plant-based ingredients only.
Are your skincare products suitable for sensitive skin?
Absolutely. Our formulas are gentle, natural, and free from harsh chemicals, parabens, and synthetic dyes — making them ideal for all skin types, including sensitive skin.
How long will it take to receive my order?
Orders are processed within 1–3 business days and typically delivered within 3–7 business days for domestic orders. International delivery may take 7–15 business days, depending on your location.
Do you ship internationally?
Yes, we do. Radiance Rituals ships worldwide. Shipping fees and delivery times will vary based on your region, which you’ll see at checkout.
How can I track my order?
Once your order ships, you’ll receive a tracking email with a link to monitor your delivery status in real time.
What if my order arrives damaged or incorrect?
Please reach out to us at jessicastoddart37@gmail.com within 7 days of receiving your package. We’ll gladly assist in resolving any issues quickly and carefully.
Can I return or exchange a product?
Due to the nature of skincare and personal care items, we cannot accept returns once a product has been opened or used. However, if there’s an issue with your order, contact us and we’ll make it right.
Are your ingredients natural?
Yes — we use natural, clean, and ethically sourced ingredients in all our formulations. Each product is designed to support your skin and spirit without compromise.
How should I store my products?
Store your products in a cool, dry place, away from direct sunlight. Some items like eye masks or certain oils may be stored in the fridge for an extra refreshing feel.